Our Services

About Us

Q1 is A 100% Qatari Product owned by Q1 Business Solutions LLC, a E-Commerce , Fintech Solutions & Information Service Company - registered, licensed and incorporated in Qatar Financial Center (QFC License # 01493).


To be Qatar’s best customer-centric leading E-Commerce company; to build a place where people can find and discover& buy any services they want to buy online anytime at their comfort.


To enhance customer service & enrich customer’s user-experience of Q1 Online market place, create a strong niche for our merchants, boost customer retention and increase sales.

Our Core Values


We treat each customer as our only customer and we seek to exceed their expectations and experiences.


We anticipate situations. We deliver on commitments with a sense of urgency each and every time. We proactively review our procedures for the benefit of our customers.


We strive to attract, retain, and develop individuals to meet our high standards while promoting diversity.

App Features

ONE App - Multiple Services

We treat each customer as our only customer and we seek to exceed their expectations and experiences.

Simple & Easy to use

Best user-experience and customized navigation

24/7 Open Marketplace

Round the clock open online market place – Anytime, Anywhere – Convenience!

Secured Payment

Reliable / Safe transaction & checkout process

Data Protection & Privacy

Encryption and secured data governance & protocols

Transparent Refund Policy

No hidden charges or Terms to gain customers’ trust & loyalty



All transactions on Q1 are done with 256 bit Encryption SSL Security


Efficient mechanism to prevent unauthorized use of cards & protect fraudulent transactions


To minimize fraud and increase online payment security – Transaction Password PIN


Real-time Server analysis using AWS security center, Cloud-flair and other Security Features


Card tokenization to de-identify sensitive payment information

PCI Compliance

Manage to prevent consequences of data-breach and non-compliance of business


Enhanced Security with Web Application Firewall & DDoS attack mitigation.


Server is hosted in AWS with a 99.9 SLA

Customer Journey

Registration & Sign-up


Download & Install Q1 App from Play Store or AppStore


Fill in your personal information and Register


Secure Sign-in with your registered log- in credentials and access Q1 Platform


Choose your service category from home page dashboard and pick the item to buy – Enjoy shopping with Q1

Transaction Process


After all, we’re zealous to Hear Our Happy Clients!

# # # # # #

I like so many things in Q1 App like it is the fast and secured.
Q1 gives a lot easier transaction process without getting failed which is great indeed!!! If anyone is looking for a hassle-free and tension-free online marketplace and wants to buy many services at one-stop-shop , then I would strongly recommend Q1.

Rahman Al FadhalaCustomer

Super Easy to Use.

Abdulazuz RahmanCEO

Q1 is really awesome.

Kim LeeDirector of the State Banquet

I liked everything about Q1 including the user interface, services, cashback, and Gift Cards offers etc. The app is super-fast and lightweight on my phone.

Ms TimCOO of the Web Club

Simple & Perfect.

Jena KarlisManager - Pacific Zone

Absolutely satisfied with Q1.

Matt BrandonFounder - SYS Technologies

Frequently Asked Questions

Q1 Solutions is an e commerce platform. It provides you with various access to the services like Domestic & International Recharges, Flight Booking, DTH & Gift Cards and many more to addon.

Q1 is one of the e-commerce market gateways that connect consumers and sellers on one platform.

Q1 makes your tends to make your purchases, Travels, Bookings made easy. And this is platform easy to use and understand. Most importantly your information and Transaction details will be encrypted.

We offer a service that is transparent from both ends of customers and sellers. So it's a trustworthy platform to use.

We are always here to help you and hear you out. You can contact us through phone/email or you can reach out to the supporting team by +97430440006 & info@qonebs.qa

Upon selecting the Gift card icon/option from the home screen, select the country or select the relevant gift cards, automatically the country will be listed for the selected gifts, Select the Gift Card with the product value, and proceed with the payment by accepting the Terms and Conditions, you will be taken to the Payment Gateway and key in your local debit/ credit card information, the Gift card voucher will be generated and available for them shortly.

All your issues will be addressed at any time of the day (or) night (27x7service). This way you can have your complaints addressed right away. The Q1 help center also assists with any of your queries.

No, you cannot change the booking plans but can do minor changes within the time limit. Click here to learn booking policies https://www.myholidays.com/termsofuse

Yes, you can do as you please. You can cancel the entire booking (or) a portion of it within a limited period. Click here https://www.myholidays.com/termsofuse to know more cancellation policy.

Yes, you will be refunded based on the cancellation policy. Please check the cancellation policy. https://www.myholidays.com/termsofuse

Simple download the Q1 app from the play store (or) app store. After the installation Login (or) Signup to the app. Then you can explore the app.

You will be directed to the "Payment option" page. You can explore various payment options for the product you want to purchase (or) for the booking gateway. Enter the needed details. Then complete the process by accepting the Terms and Conditions and then hitting the purchase button on the bottom.

Your online transaction on Q1 is protected by the most advanced transaction security available on the internet. Q1 protects your card information using 256-bit encryption technology while safely delivering it to the different banks for payment processing.

Once your transaction is completed you will be notified by SMS from Q1 and your transaction details will appear in your transaction history.

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